Terms & Conditions

These terms of use govern your purchases from, and your use of, chimi-online.in and any other domain under the ownership of CHIMI AB. They form a contract between you and Blue Dot BRDG India Pvt Ltd , Plot No.2 CTS No. 5/7, 6 Saki Vihar Road, Sakinaka, Andheri East,
Mumbai – 400072. By making a purchase from, and using, this website you have agreed to these terms of use. Please make sure that you have read and understood these terms of use when using our site.

Order Confirmation

Once we have received your order, we will send an electronic invoice to your e-mail address as confirmation of your purchase. It is important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as a guarantee of proof of purchase.


CHIMI does not store any credit card numbers.

Pay with your MasterCard and Visa securely. Your payment is handled by Adyen or Klarna with secure encryption and under strict banking standards. Your card details are sent directly to the bank and cannot be read or accessed by anyone other than your bank. There is no extra charge for card payments. When paying by credit/debit card the conditions apply as soon as the card transaction is approved. In the event that no payment has been received after submitting your order, CHIMI may automatically cancel your order.

Campaign Code/Voucher

Campaign codes/vouchers should be entered during the checkout process in order to be valid. Attempting to add a campaign code after payment will not be honored. You cannot enter or receive a voucher-reduction after you’ve made your order. Please make sure that you have entered the code correctly and that the correct amount has been reduced.

Conditions and exceptions may apply. Specific collections, products, sale/discounted items and certain categories may be excluded.

Rules for Vouchers
  • 10%, 15%, 20% and 25% vouchers on first purchase (“Welcome code”). Valid once per customer. Some collections may be excluded if they are on sale or sold in limited quantities.
  • %-off second pair. Applies to the cheapest of the first two pairs added to cart. If you return one of two items, the discount will be debited to you as the terms are no longer fulfilled.


Orders made in another person’s name without his consent, or otherwise will be reported to the authorities. CHIMI holds the right to change prices, correct incorrect prices on all orders as well as final sales. If the price is incorrect, this may compel CHIMI to cancel the purchase and refund any amount paid in the best way. This can be performed at any time.

Consumers have the right to return the order within 14 days of receiving the order. The right applies only in the case that the product and its original packaging can be returned in the same condition as when received.


CHIMI offers you the right to return your product within 14 days after having received the order to be eligible for a refund. Note that a return fee will be withdrawn from your refund. Eligibility applies only in the case that the product and its original packaging can be returned in the same condition as when received.

Personal information

When shopping with CHIMI we will save some of your data to fulfill your purchase. CHIMI treats all personal information confidential. You have the right to request access to your data and if there is anything wrong you can get it changed or removed. CHIMI may also use cookies, for example, in order to improve your experience of the website.


CHIMI has the right to adjust prices, involve additional cost and change product information such as product pictures and offers without notice. The product images and information texts available reflect the product as much as possible. We reserve the right for any errors that may appear on the page and cannot guarantee that all pictures accurately reflect the true appearance of the product. The pictures may differ depending on the color settings in your computer. All pictures should be seen as illustrations only, and do not guarantee correct appearance and characteristics.

User content

The www.chimi-online.in website may include user generated content from, for example, social media applications. CHIMI does not claim any ownership in rights in such content (images, photos and videos etc.) and takes no legal responsibility for it. In case you suspect a violation of copyright, or any other right, or otherwise is offended by such content, please contact our customer service at support@woocommerce-1165592-4071906.cloudwaysapps.com


CHIMI may revise these terms of use from time to time. Every time you order a product from us, the general conditions in force at that time will apply to the contract between you and CHIMI. You should therefore periodically visit this page to review the then current terms to which you are bound.